---
title: How to reset MFA settings of user?
description: Learn how to reset a user's MFA settings by accessing User Management, searching for the user, and confirming the reset in just a few steps.
---

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# How to reset MFA settings of user?

## A step-by-step process for administrators to securely reset multi-factor authentication (MFA) settings for a specific user via the User Management section in Settings.

1. Go to **Settings ![](https://knowledgebase.onecareplatform.co.uk/hs-fs/hubfs/image-png-Jul-28-2025-02-17-13-6051-PM.png?width=39&height=25&name=image-png-Jul-28-2025-02-17-13-6051-PM.png)** at the top right of the page.
2. Select **User Management** from the menu.
3. Search for the user for whom you wish to reset MFA settings.
4. Click the three dots, then select **Reset MFA Settings**.
5. When the confirmation message appears, click Reset to proceed.

The MFA settings for the user have now been reset successfully.

 

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