People
- Onboarding People into OneCare Platform
- How to Add Compliance Visit for a Person?
- How to download Support Plan?
- How to download Hospital Passport
- How to provide access to the family portal?
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Staff
- Onboarding New Staff on the OneCare Platform
- How to Read Policies and Procedures from OneCare Platform?
Rota
- How To Add Staff Availability
- How to Assign and Publish Visits from the Rota
- Adding Medication to a Visit
- How to Add an Ad-Hoc Visit
Finance
- Adding Charge Rates
- Adding Billpayers
- Adding Wages for Staff
- How to Add Bank Details on Invoices
- How to Add Bank and Other Holidays
FAQs
- How do I Add Weekend Rates for Charges and Wages?
- How do I Edit/End Care Service Agreements (CSAs)?
- How Do I Export Visit Management Data?
- How do I Edit Mileage Rates in Pay Grades ?
Settings
- Setting Up Geofencing Rules on the OneCare Platform
- How to Add Policies and Procedures
- Adding Client Absence Reason tag
- How to reset MFA settings of user?
- Adding Staff Absence Reason tag