---
title: How to use Messaging Features in the Mobile App
description: Step-by-step guide on using the Messages feature in the mobile app. Learn how to view Inbox, Sent, and Archived messages, and compose new Internal, SMS, or Email messages with ease.
---

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# How to use Messaging Features in the Mobile App

## This article explains how to access, view, and send messages in the mobile app

1\. Click the Messages icon in the bottom navigation bar.

                                                           ![](https://knowledgebase.onecareplatform.co.uk/hs-fs/hubfs/image-png-Aug-27-2025-02-34-27-2675-PM.png?width=229&height=498&name=image-png-Aug-27-2025-02-34-27-2675-PM.png)

2\. You will be able to view your Inbox, Sent, and Archived messages.

                                                           ![](https://knowledgebase.onecareplatform.co.uk/hs-fs/hubfs/image-png-Aug-27-2025-02-36-46-0502-PM.png?width=229&height=498&name=image-png-Aug-27-2025-02-36-46-0502-PM.png)

3\. To compose a new message, select the '+' icon and choose the message type—Internal, SMS, or Email. Select the intended recipient, enter the subject, and compose your message. Click Send to deliver your message.

 

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